Our Company Goals
Enhance Customer Satisfaction
We aim for clear communication and tidy worksites. We provide proactive updates and resolve issues quickly. Our goal is 100% post-job verification, ensuring clients are completely satisfied with the work we deliver.
Expand Market Presence
We increase localized outreach in Fall River, MA and build partnerships. We earn referrals through credibility signals. Our goal is consistent visibility as the local leader for restoration across Fall River, Massachusetts.
Improve Response Times
Our goal is dispatch within one hour of call time. We ensure vehicles are fully stocked. We use optimized zone coverage and readiness checklists to streamline scheduling and speed up every emergency service.
Ensure Regulatory Compliance and Safety
We strictly follow IICRC standards and OSHA safety practices. We require full PPE and proper containment with negative air. We document the use of only EPA-registered products and conduct regular audits.
Increase Revenue and Profit Margins
We focus on accurate estimating and precise job costing. We reduce waste and improve team utilization. Our goal is to diversify our service mix, ensure timely collections, and maintain quality safeguards.
Invest in Employee Development
We offer consistent IICRC coursework and safety refreshers. We use cross-training and mentorship programs. Our goal is to provide skills labs, structured feedback, and clear career paths for every team member.
Tuesday: 10 am – 10 am
Wednesday: 10 am – 10 am
Thursday: 10 am – 10 am
Friday: 10 am – 10 am
Saturday: 10 am – 10 am
Sunday: 10 am – 10 am