Privacy Policy For Our Water Restoration Company
Who We Are
Fall River Restoration Brothers provides water, fire, and mold restoration services across Fall River, Massachusetts.
This Privacy Policy explains how information collected through http://waterdamagefallriver.com/ is gathered, used, and protected.
We serve residents and businesses in Fall River and nearby areas with a focus on responsible data handling and transparency.
Information We Collect
We collect information you provide directly, such as names, contact details, and job or property descriptions. We may also gather photos, documentation, device and usage data, and information through cookies or similar tools. In some cases, we receive information from trusted service partners who help deliver or support restoration services.
How We Use Information
We use information to deliver services, create estimates, manage scheduling, billing, and insurance documentation.
It also supports safety checks, quality control, and customer support. Data helps improve site performance, detect fraud, and ensure compliance with legal obligations and industry standards.
Cookies and Similar Technologies
Cookies and similar tools help remember preferences, measure performance, and improve site function.
You can adjust your browser settings to limit or remove cookies, though some features may work differently without them. Cookies generally help the site run smoothly and store simple user settings.
Sharing and Disclosure
We may share information with service partners, subcontractors, insurers (with permission), and payment processors when needed to complete a project.
Data may also be shared for compliance or safety reasons, or when required by law. We never sell personal information.
Data Retention
We keep records as long as necessary for operations, safety, accounting, and legal requirements.
Retention periods differ depending on document type, regulatory guidance, and insurance-related timelines. When records are no longer required, we securely delete or destroy them.
Your Choices and Rights
You can request to access, correct, or delete your personal information where permitted by law. You may also limit some uses or manage cookie settings. To make a written request, please send mail to 292 N Main St, Fall River, MA 02720, United States.
Security
We use administrative, technical, and physical measures to help protect data. Access is limited to trained staff who follow company guidelines.
While we work to protect all information, no storage or online system can guarantee perfect security.
Children’s Privacy
Our services and website are not designed for children under 16. We do not knowingly collect personal information from minors.
Accounts and service requests must come from adults or authorized representatives.
Data Transfers
Some information may be processed by service providers outside Fall River, MA. Fall River Restoration Brothers takes reasonable steps to protect data during transfers and ensures vendors follow proper data handling practices.
Changes to This Policy
Fall River Restoration Brothers may update this Privacy Policy from time to time. The latest version will always appear on this page.
Continued use of http://waterdamagefallriver.com/ after updates means you accept the revised terms.
Contact Us
For questions or requests about this Privacy Policy, please write to: 292 N Main St, Fall River, MA 02720, United States.
Definitions
Personal information means any data that identifies or relates to a person. Processing refers to collecting, storing, or using information.
Service providers are trusted third parties who support our operations. Cookies are small files that help websites function and remember preferences.